Duo Dual Factor Authentication: A Step-by-Step Guide

In today's digital age, security is a top priority, especially when it comes to online accounts. Northumbria University takes this seriously by implementing duo dual factor authentication (2FA) for its email services. This added layer of security ensures that only authorized personnel can access and manage their email accounts.

What is Duo Dual Factor Authentication?

Duo 2FA is a two-step verification process that requires users to provide two forms of identification before gaining access to their email account. This includes a password and a second form of authentication, such as a code sent via text message or an authenticator app.

How to Set Up Duo Dual Factor Authentication

To set up Duo 2FA for your Northumbria University email account, follow these steps:

1. Launch the Mail App on your device.

2. If you have not previously configured an account in Mail, you will be prompted to add an account.

3. Click Add Account > Exchange and then click Continue.

4. Enter your Northumbria Username and Password.

Troubleshooting Issues

If you encounter issues with your email using the Apple Mail client or Outlook app, follow these troubleshooting steps:

* For Apple Mail: Remove and re-add your email account to resolve any connectivity issues.

* For Outlook: Remove and re-add your account from the File menu in the upper left corner of the screen.

Additional Resources

For more information on Northumbria University's policies and procedures, please visit the following resources:

* Applicant Terms and Conditions and Policies

* International Fees, Funding & Scholarships

* Funding and Scholarships for International Students

* Northumbria University UCAS Exhibitions

By implementing duo dual factor authentication, Northumbria University ensures that its students and staff can access their email accounts securely and confidently. With these simple steps, you can set up Duo 2FA and enjoy peace of mind knowing your account is protected from unauthorized access.

Duo dual factor authentication